Being findable — beyond Google
For years, “search” meant Google. That’s changed — and the shift brings new opportunities.
We’ve always seen search as more than keywords and rankings. It’s about how people find answers — and build trust. But when Google owned 90%+ of the market, we had to play by its rules. Now, that grip is loosening.
Buyers are turning to ChatGPT, Perplexity, Gemini, Reddit, YouTube — even Slack channels. They want fast, contextual answers. And they’re not always starting with Google.
Search has outgrown search engines.
And the brands earning trust now are the ones showing up clearly across channels — not just ranking in one.
Buyers aren't searching for keywords — they're looking for trustworthy answers on meaningful topics.
SEO still matters. So does paid search. But they’re just pieces of a larger visibility strategy — one built around showing up clearly and consistently wherever buyers are looking.
This isn’t about chasing acronyms (AEO, AIO, AI Search, etc.). It’s about treating search as a behavior, not just a channel.
We still see SEO and paid search delivering value — for us and for our clients.
These channels continue to attract qualified leads and feed AI tools with the content they surface. They still work — but they’re not the whole picture.
That’s why we’re:
Internally, we're calling this approach Search Optimization — not as a rebrand, but as a signal that what worked five years ago doesn’t fully cover the landscape anymore.
We’re also testing new tools and building an AI discovery framework — grounded in the SEO strategies that still deliver.
For companies that get this right, we’re seeing more qualified leads show up from unexpected sources — often further along in the decision process.
If you’ve been thinking about these same questions, you’re not alone. We’re asking them too — with clients and inside our own team.
Search is getting an upgrade. And like many of you, we’re rethinking how we show up — in ways that serve the business and the people it's built for.