As Head of Operations, Diona focuses on building Knowmad into a more valuable business by creating clarity around what we sell, how we sell it, and how we fulfill our promises to clients. She also responsible for team development, hiring, and Knowmad's brand management.
She has over 20 years of experience creatively using Internet technologies and digital marketing to improve business performance. Her career began by designing and developing Internet-based technology platforms for a pharmaceutical drug discovery company and several high-traffic e-commerce businesses.
Diona has authored articles and featured columns for various online and print publications including, but not limited to, HubSpot's Marketing Blog, Developer.com, Business2Community and Greater Charlotte Biz. She has also spoken and taught workshops at various industry events across the United States.
Diona is curious, a change-agent and loves to understand how things work. She likes to test new ideas, and best practices to see if they work as expected.
Outside of work, Diona enjoys music, friends, good food and trying new things. As of late, she's learning to read music and play piano.