Diona is responsible for overseeing operations and client service delivery at Knowmad. This includes team development, hiring, service design & delivery, brand management and keeping up-to-date on industry changes.
She has over 20 years of experience creatively using Internet technologies and digital marketing to improve business performance. Her career began by designing and developing the Internet-based technology platforms for a pharmaceutical drug discovery company and several large e-commerce businesses.
Diona’s career has been focused on growing businesses and individuals, including herself. As a result of her drive for growth, excellence and experimentation, Diona is a change-agent. She likes to test new ideas and “best practices” in order to assure the highest quality client service.
Diona has authored articles and featured columns for various online and print publications including, but not limited to, HubSpot's Marketing Blog, Developer.com, Business2Community and Greater Charlotte Biz. She has also spoken and taught workshops at various industry events across the United States.
In addition to her management role, Diona is a Digital Marketing Consultant at Knowmad. In this role, she provides guidance and Internet marketing services.